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Return Policy

Return and Refund Policy for dirkk.com

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Return Policy

Last updated: March 30, 2023

Thank you for shopping at dirkk.com.

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If, for any reason, You are not completely satisfied with a purchase please contact us immediately. The following terms are applicable for any products that You purchased with Us.

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Interpretation and Definitions

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Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to dirkk.com.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to dirkk.com, accessible from https://www.dirkk.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Conditions for Returns

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Apparel products such as Tee-Shirts, Sweatshirts, Mugs, Etc. are made especially for you by our fulfillment partner Printful, INC. as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions.

 

Because orders are customized and especially made for You, We do not accept returns or exchanges.

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You can always contact Us about any issues with an order.

 

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. But no worries! Printful, INC. will cover the costs of reprinting and shipping a replacement order for you.

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If the Your address was wrong, then You are held responsible. Usually, the package is sent back to the return address which is set by default to the Printful facility. If the package was not returned to Printful, then We would have to process a new order to replace the original. Additional shipping and production cost may apply.

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Contact Us

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If you have any questions about our Returns and Refunds Policy, please contact us:

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